1. Introduction

This Privacy Policy explains how Pumo Properties SRL (“we”, “our”, “us”) collects, uses, and protects your personal data when you use our website https://pumoproperties.ro or our services.

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Romanian laws.

2. Data Controller

Pumo Properties SRL
Address: Str. Vanatori 3, Sector 5, Bucharest, Romania
Email: admin@pumoproperties.ro
Phone: +40 765 651 717

3. Personal Data We Collect

We may collect the following categories of personal data:

a) Identification Data

• Full name
• Date of birth
• Nationality
• ID/passport details (required by Romanian law for guest registration)

b) Contact Data

• Email address
• Phone number

c) Booking Data

• Reservation details
• Payment information (processed securely via third-party providers)
• Stay history and preferences

d) Technical Data

• IP address
• Browser type
• Device information
• Website usage data (via cookies)

4. Legal Basis for Processing

We process your personal data based on:

• Contract performance (booking and accommodation services)
• Legal obligation (guest registration with Romanian authorities)
• Legitimate interest (website security, fraud prevention, service improvement)
• Consent (marketing communications, non-essential cookies)

5. Purpose of Data Processing

Your data is used for:

• Managing reservations and providing accommodation services
• Guest registration as required by Romanian law
• Communication regarding bookings
• Processing payments
• Improving our website and services
• Marketing (only with your consent)

6. Data Sharing

We may share your data with:

• Public authorities (as required by Romanian law for guest registration)
• Payment processors
• IT and hosting providers
• Booking platforms (e.g. Airbnb, Booking.com, if applicable)

We do not sell your personal data.

7. Data Retention

We retain personal data only as long as necessary:

• Booking and financial data: as required by tax and accounting laws
• Guest registration data: as required by Romanian legislation
• Marketing data: until consent is withdrawn

8. Your Rights (GDPR)

You have the following rights:

• Right of access
• Right to rectification
• Right to erasure (“right to be forgotten”)
• Right to restriction of processing
• Right to data portability
• Right to object
• Right to withdraw consent

To exercise your rights, contact us at admin@pumoproperties.ro.

You also have the right to lodge a complaint with ANSPDCP (Romanian Data Protection Authority).

9. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

10. International Transfers

If data is transferred outside the EU (e.g. via third-party services), we ensure appropriate safeguards are in place.

11. Updates

We may update this Privacy Policy periodically. Changes will be published on this page.